New to Citizens — CBEX Associate

Minh Mai

Banking, asset management, consulting, energy, real estate, and retail — six industries before graduation. Now applying that range as a CBEX associate at Citizens Bank.

Boston, Massachusetts Northeastern University ’26 Currently rotating through Transformation

01 — Now

At Citizens Bank

Full-time CBEX associate in Citizens’ rotational program, currently on the Transformation rotation. The summer 2025 Enterprise Strategy internship became the on-ramp: now back with a full-time seat.

CBEX Associate · Citizens Bank

Transformation rotation One-year rotational program Consumer Bank Enterprise Experience

The CBEX program rotates associates through the Consumer Bank and enterprise functions, building enterprise-level judgment early. The first rotation: Transformation — working inside the teams reshaping how the bank operates.

Program
CBEX — Consumer Bank Enterprise Experience
Current rotation
Transformation
On-ramp
Enterprise Strategy internship, Summer 2025
02 — Education

Northeastern University

A finance core with a law-and-social-impact lens, backed by Northeastern’s co-op model — which is how the résumé reads like six careers stacked into a degree.

Northeastern University

Class of 2026 · Boston, MA

Business Administration — concentrations in Finance and Law / Social Innovation & Entrepreneurship
Minor in Consulting
03 — Before Citizens

Experience so far

Internships, co-ops, and part-time roles across industries — the past career that led to Citizens. Filter by the through-lines that carry forward.

Citizens Bank

CBEX Enterprise Strategy Intern

Summer internship with the Enterprise Strategy team — the pipeline into the full-time CBEX associate role.

Summer 2025

Geode Capital Management

Stewardship Co-op

Co-op with the Stewardship team, working on the investment stewardship function at a major asset manager.

Northeastern co-op

State Street

Product Analyst

Product analysis at a global custodian — translating data and user needs into product direction.

Global Research and Consulting Group

Vice President of Insights

Consulting group where the progression ran from member to Vice President of Insights — research, analysis, and presenting findings.

Plum Street Advisors

Data Analytics Intern

Data analytics work supporting an advisory firm’s clients and decision-making.

lululemon

Educator & Product Educator

Guest experience, product education, and team development on the floor — learning what great customer experience actually feels like from the front line.

2023 – Present

Coldwell Banker

Real Estate Agent

Direct client relationships on high-stakes transactions — negotiation, responsiveness, and earning trust.

RENEW Energy Partners

Communications Intern

Communications work in renewable energy — shaping how a cleantech story reaches its audience.

04 — The brand

What carries forward

Every role above was different, on purpose. The common thread: getting fluent in how decisions get made, from the boardroom to the shop floor.

i.Industry range

Banking to cleantech without blinking — quick to learn a new sector’s language and find where value is actually created.

ii.Data into decisions

Strategy, analytics, and product roles shared one habit: turn evidence into a recommendation a busy executive can act on.

iii.Frontline instinct

Real estate and years of retail taught the other half of banking — what customers experience when the strategy hits the counter.

Let’s connect

The full career history lives on LinkedIn — including the roles above and what’s next in the CBEX program.

Connect on LinkedIn